The solution of the problem often requires the use of tools and techniques thataimed at helping the company to analyze the information available.In order to facilitate this choice, Hagemeyer et al., (2006) developeda matrix that is applied along with the 6s quality policy.The use of a matrix, as shown below in table 5.2,helps (Hagemeyer et al., 2006): selected a tool or a technique to be used in variousproperties, grasp their availability and to propose some of the most commontools and techniques for solving problems determine the most appropriate tools and techniques to solveproblems and procedures and make understandable whenapplied during a process, understand the interdependence between tools and techniques.For the use of the uterus, selected 20 tools and technical quality.This set includes basic quality tools (e.g. control charts,scatter diagram, diagram, Pareto diagram, effect foilcontrol and histogram) besides other tools such as capability analysis, cost-benefit analysis, DOE, FMEA, R & R studies, test case, systemserror proof, multivariate analysis, statistical process control(SPC), process mapping and more. The proposed matrix, these 20tools and techniques are classified into two categories according to the characteristicsin order to determine how they should be applied (Miguel, et al., 2012). Thecategories are:
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