Αγαπητοι συνάδελφοι,θα σας παρακαλε

Αγαπητοι συνάδελφοι,θα σας παρακαλεσω να δείτε λίγο την κατασταση που έχει διαμορφωθει στο τμημα ταμείου της Λάρνακας .Δέχομαι συνεχώς παράπονα απο τους προισταμένους του τμήματος μου για τον τρόπο που λειτουργεί το ταμείο σε σχέση με τα διαλείματα και την έναρξή εργασίας ειδικά στον τομέα των αναχωρήσεων .Καταλαβαίνω ότι υπάρχει πρόβλημα λόγω έλειψης προσωπικού,αλλά θα μπορούσαμε να διαχειριστούμε καλύτερα το υπάρχων.Δώσαμε την επιλογή του κλεισίματος για 2 ώρες στο καζίνο των αναχωρήσεων για να μπορούν οι υπάλληλοι του ταμείου να παίρνουν τα διαλείματα τους.Απο αυτό που βλέπω δεν γίνεται σωστη διαχείριση αυτού του χρόνου .Συγκεκριμένα οι υπάλληλοι παίρνουν διάλειματα όποτε αυτοί κρίνουν σωστό, και όχι ανάλογα με τις ανάγκες του καζίνο ,το ταμείο των αναχωρήσεων κλείνει πολλές φορές χωρίς λόγο και εκτός του χρόνου των διαλειμμάτων που εχουμε ορίσει.Οι βάρδιες θα μπορούσαν να υποστηριχτούν με ένα ενδιάμεσο άτομο για καλύτερη λειτουργία,Αντί γι αυτό υπάρχουν βάρδιες με 3 άτομα σε εντελώς άσχετο χρόνο (πρωί) ή 2 άτομα το βράδυ που το τμήμα των αναχωρήσεων είναι κλειστό.Υπάρχουν μέρες που καθυστερεί το άνοιγμα στις αναχωρήσεις ενώ οι υπάλληλοι του ταμείου βρίσκονται στον χώρο των αφίξεων και κουβεντιάζουν.Οι πελάτες πλέον γελάνε μαζί μας.

Αποτελέσματα (Αγγλικά) 1:

Dear Colleagues,
I would ask you to just see the situation that has developed in the fund Larnaca section.
Constantly accept complaints from the head of my department about how the fund works in connection with breaks and it starts working especially in the departures area.
I understand that there is a problem due to a lack of staff, but we could better manage the existing.
We have the option of closing for two hours in the casino departures to enable the Fund staff to take their breaks.
From what I see there is no proper management this year.
Specifically, the employees take breaks whenever they think fit, and not according to the needs of the casino, the departures fund closes several times unnecessarily and excluding the time intervals that we have set.
The shift could be supported by an intermediate person for better operation,
instead there are shifts with three people completely unrelated time (morning) or 2 people at night that the proportion of departures are closed.
There are days that delays the opening of departures while the fund's employees are located in the arrivals hall and chatting.
Customers no longer laugh at us.

Αποτελέσματα (Αγγλικά) 2:

Dear Colleagues,
I would like you to see a little bit of the situation that has been formed in the Larnaca Department of Fund.
I am constantly receiving complaints from my department's superiors about the way the fund works in relation to breaks and job launch especially in the field of departures.
I understand that there is a problem due to scarcity personnel, but we could better manage the existing.
We gave the option of closing for 2 hours at the departures casino so that the employees of the fund can take their breaks.
From what I see, there is no proper management of this year.
In particular, the employees take a lecture whenever they deem it appropriate, and not according to the needs of the casino, the cashier of the departures closes many times unnecessarily and outside the time of the breaks we have set.
Shifts could be supported with an intermediate person for better operation,
Instead there are shifts with 3 people in completely irrelevant time (morning) or 2 people the night the Department of departures is closed.
There are days that delay the opening in departures while the cashier's employees are in the arrivals area and chatting.
Customers are laughing at us now.

Αποτελέσματα (Αγγλικά) 3:

Dear colleagues,
I'd like you to take a look at the situation that's been set up in the Larnaca Treasury Department.
I constantly receive complaints from my department's superiors about the way in which the fund operates in relation to breaks and starting work, especially in the field of departures.
I understand there's a staff shortage problem, but we could manage things better.
We have given the option of closing for two hours at the departure casino so that the tellers can take their breaks.
As far as I can see, this year is not being managed properly.
In particular, employees take breaks whenever they see fit, and not according to the needs of the casino, the Departure Fund closes many times for no reason and outside the time of the breaks we have set.
Shifts could be supported with an intermediary for better operation,
Instead, there are shifts with three people at completely unrelated times (morning) or two people at night when the departures section is closed.
There are days when the opening of departures is delayed while the fund's staff are in the arrivals area talking.
The customers are laughing at us now.