quality measurement involves the concept of comparison with a predefined size, in order to identify errors or to identify improvements. organizations that have correct information can be managed much better resources available. the existence of indicators of efficiency and effectiveness for the organisation's procedures will help substantially towards quality. starting from the procedure for inserting a patient, nursing methodology, up to and after his exit from the hospital, there should be an indicator. These indicators are used in all stages of implementation and are the pillars of problem procedures.
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